Connect IndiaMART

Buyer enquiries from IndiaMART arrive in FollowThroo the moment they are sent, with the buyer's name, company, phone, email and message, so nobody has to copy them over by hand.

Before you start

• A paid IndiaMART seller account with Lead Manager.
• Settings, then Lead sources, open in FollowThroo to copy your link.

Steps

1. 1In FollowThroo, open Settings, then Lead sources, and copy the link in the IndiaMART box.
2. 2Sign in to your IndiaMART seller account and go to Lead Manager, then Import/Export Leads, then Push API. (Push API is IndiaMART's name for sending each new enquiry on to another program the moment it arrives.)
3. 3Choose Other as your platform, paste the link where it asks for the address to send leads to, and save.
4. 4The next enquiry you get on IndiaMART should appear in Leads, and the box in FollowThroo should say Configured.

If something goes wrong

Enquiries from before you connected didn't come across.

The connection only carries new enquiries, from the moment you set it up. Download your past enquiries from IndiaMART as a spreadsheet and bring them in with the spreadsheet import. Please do not email your IndiaMART keys or passwords to anyone, including us.

Enquiries stopped coming for a while.

If the connection was down, or IndiaMART couldn't reach FollowThroo, those enquiries were missed. Download them from IndiaMART as a spreadsheet and import them.

An enquiry arrived with no email address.

That's normal: many IndiaMART buyers share only a phone number. The lead is still created from the phone number.

Nothing arrives at all.

Check that you pasted the whole link, including the long code at the end, and that your IndiaMART plan includes Push API (IndiaMART offers it to paid sellers).