Words used in these guides
Lead, link, webhook, workspace, key, source: what each one means.
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- Lead
- A person who might become a customer.
- Link (also called a URL)
- A web address. Each source that sends leads to FollowThroo has its own link in Settings, then Lead sources. It contains a secret code that proves the leads belong to your workspace.
- Webhook
- The way one program sends a message to another the instant something happens, such as a new enquiry. In practice it is just a link you paste into the other program.
- Workspace
- Your company's own space inside FollowThroo. Its leads, links and keys are private to it.
- Key
- A secret code that proves a message really comes from you. Keep it private.
- Source
- Where a lead came from, such as IndiaMART or a website form. FollowThroo records it on every lead.